Our goal is to provide you with enriched living and lasting value, so our relationship with you does not end when you move in. We stand behind our product and are happy to answer questions or concerns about maintaining your home.
Whenever you may have a warranty issue, email Customer Service at firstname.lastname@example.org. Be sure to include your contact information and the date you closed on your home. Customer Service will then contact you the next business day to schedule an appointment to resolve the issue.
It is important that all customer concerns be submitted through our customer service email to insure that we have adequate records on file.
*For the first 30 days after closing, please simply make a list of any non-emergency items that need to be reviewed with a customer service representative at your post-closing walk through.
For emergencies, please call 1-877-906-6019 or email us.